About the Account Manager

My client is a well-established issuer in the payments space. After trading since 2008, they have been providing a suite of issuing services to Fintech, Banks & Financial Service businesses – owning around 80% of the UK & European Market.

After a merger with a large payment platform earlier in the year – they now have deep pockets to invest, a full payment platform offering and a brilliant reputation to continue the growth.

2024, is an exciting time & in particular across their Commercial payments division. This has been identified as a key growth area, had millions invested & creates brilliant career opportunities.

This is a brand new role managing 2 of their largest banking partners. Both organisations are in strong position & use a large suite of products from my client. The goal of an account manager is to keep day to day partner satisfaction with focus on delivery & commercial goals.

As the Account Manager your responsibilities and duties will include:

• You will take responsibility in fostering 2 of the largest client relationships in the company – you will act as voice of the customer, identify product development and support day to day running
• Leads and ensures retention and maintenance of long-term relationships with clients based on the strategic direction of the client's business. Ensures understanding of the client business to identify new product or solution opportunities.
• Have a deep understanding of the internal product suite to maximise revenue & product usage
• Is responsible and accountable for the accurate and timely forecasting of all revenue lines on a monthly basis.
• Validates monthly billing to the client to ensure accuracy and timely issuance of invoices.
• Ensures revenue targets are met. Collaborates with internal stakeholders to identify, create, and deliver the successful closure of cross sell opportunities of products and services.
• Fully understands the client organisational structure and strategy with the ability to navigate and influence within a matrix organisation ( often large & complex with it being banks)
• Focus on renewal of client contracts – negotiation is key
• Stays abreast of industry trends, regulations, and competitive products to strategically identify and target sales opportunities.

Essential Skills and Competencies of the Account Manager are:

• Experience in managing relationships within the commercial payments ecosystem
• Previous success in managing fintech & banking relationships
• Ability to build long standing relationships focus on product understanding and adapting to suit each relationship
• Commercially driven – proven success in increasing revenue from partners
• Remote based, happy to travel to meet clients
• Keen to work in a growing environment, get stuck in with variety of tasks.

For more information please apply now!